Do you run a shop, a craft workshop, a guesthouse or a services SME in Tournai? We build AI agents and automations that take repetitive tasks off your plate — quotes, bookings, follow-ups, customer replies — designed for a Tournai business, not for a multinational.
One of the oldest cities in Belgium, Tournai holds two treasures inscribed on the UNESCO World Heritage list : its Notre-Dame cathedral and its belfry, the oldest in the country. That heritage draws visitors from all over Europe every year and sustains a whole local ecosystem — hotels, restaurants, guesthouses, shops and craftspeople around the Grand-Place and the historic centre.
But Tournai doesn't live on its past alone. Right on the French border, the city forms the Lille-Kortrijk-Tournai Eurometropolis together with Lille and Courtrai — a cross-border basin of several million people where Tournai businesses work on both sides of the border. Behind the listed façades, it's above all a dense fabric of SMEs, shops, service providers and craftspeople running lean teams with no time to spare. That's exactly who we built our AI solutions for : simple to set up, jargon-free, and paying off within the first few months.
A virtual team member that sorts your emails, answers customer requests and tracks your files — day and night, busy weekends included. We connect it to your existing tools and tailor it to your activity, whether you run a shop, a workshop, a guesthouse or a services business.
Before we talk tools, we look at the reality of your Tournai business : your workflows, priorities and budget. You leave with a clear, costed roadmap, no jargon attached.
Learn moreChatGPT, automation, good habits : we train teams in Tournai and across Wallonie picarde using examples drawn from your own business, not theoretical case studies.
Learn moreWe connect your existing software (Odoo, HubSpot, booking systems, spreadsheets…) to put an end to double entry and copy-pasting between applications.
Learn moreA question, a bug, a tool that's stuck? Our team stays reachable and can step in on-site in Tournai, without a days-long wait for an appointment.
Learn moreOur office is based in Thoricourt (Silly), about 45 km from Tournai — under an hour by car. We can come to you for the diagnostic, not just hop on a video call.
No technical jargon, no corporate pitch. We explain what we do in plain words, and we adapt to the reality of a family shop, a workshop or a guesthouse, not a large group.
We know the fabric of Wallonie picarde : its shops, its heritage tourism, its craftspeople, its services SMEs, and that cross-border reality with France right next door. We know what your days actually look like.
We don't have a published case study specifically from Tournai yet, but the profile is exactly the one we meet across Wallonie picarde. For one of our clients, an artisan cheese shop, every order still went out on paper, with stock-outs spotted too late. We put in place a simple system that centralises orders, warns before stock runs out, and frees up several hours every week. A shop, a craftsperson or a guesthouse in Tournai often lives through the very same long days — and that's precisely the kind of business we want to help first.
As everywhere, the cost depends on the scope of the project. Our support starts from €249/month excl. VAT for a targeted automation. We always start with a free 30-minute diagnostic to give you an accurate estimate, tailored to your shop, workshop or SME, before any commitment.
Yes. Our office is based in Thoricourt (Silly), about 45 km from Tournai — under an hour by car. We're happy to come to your premises for the diagnostic, then stay available remotely for day-to-day follow-up.
That's our core focus precisely : micro-businesses, SMEs, shops, craftspeople, guesthouse owners and independents — in Tournai as everywhere in Belgium. Our solutions are designed for small teams without an in-house IT department, not for multinationals.
Yes, systematically. We work with European hosting, never share your data with third parties, and can sign a non-disclosure agreement before we start if you'd like — including if you have clients on both sides of the border.
A free 30-minute diagnostic to see, in black and white, which AI agent or automation would save you the most time. On-site in Tournai or over video call — your choice.
Based in Antoing, Péruwelz, Leuze-en-Hainaut, Mouscron, Ath or another town in Wallonie picarde? Our team travels across the whole province, on-site or by video call.