Time-draining repetitive tasks
Data entry, copy-pasting, generic replies. Hours lost every week — when they could be done in a few clicks, or disappear entirely.
N° 01 — LTC Group
Diagnosis · Integration · Training
AI & Automation Agency for SMEs in Belgium — Custom AI agents, n8n integration, ChatGPT for business and AI training by LTC Group
We connect your tools and automate whatever wastes your time. You keep working as usual — we handle all the technical side. Belgian SMEs supported, from local artisans to industrial players.
Free diagnosis, no commitment. Then, from €249/month excl. VAT — priced upfront, never after.
We don't just advise. We design and run our own AI products, in production, with real clients :
N° 02 — The reality
You're losing time on things that could be automated.
Tools that don't talk to each other
CRM, apps, calendars, emails… Tools that don't communicate, and you, stuck in the middle, entering the same information over and over
Opportunities slipping away
No time to follow up on a lead, tailor an offer, or dig into client data. Revenue quietly walking out the door.
Competitors pulling ahead
While you handle day-to-day operations, others are rolling out AI, boosting productivity and undercutting their costs. Every month that passes widens the gap.
N° 03 — What it changes
Here's what it looks like,
Here's what it looks like,
in your everyday work.
No false promises. Here are four situations your team faces every week, along with what we do to help them, concretely.
Quotes & invoicing
−45 min / quote
Before
You build every quote by hand in Excel. Between the data entry, the formatting and the sending, that's 45 minutes lost — per quote, per client, every week.
After
Your agent generates the quote from your CRM in seconds, lays it out and sends it to the client. You approve it — that's all.
Sales follow-ups
+30% conversions
Before
Prospects who never call back. Hot leads going cold because the follow-up didn't land at the right moment. Revenue quietly slipping away.
After
An agent tracks every opportunity, sends the follow-up at the right moment, and alerts you when a lead comes back. Nothing falls through the cracks.
Re-entry & syncing
Zero re-entry
Before
The same information entered three times: in the CRM, in the accounting, in the spreadsheet. Errors, delays, data out of sync…
After
Enter it once. Your tools sync automatically. The order creates the invoice, updates the stock, notifies the client.
Repetitive customer support
−70% support volume
Before
Your team answers the same questions every day: opening hours, prices, lead times, order tracking. Hours spent on identical replies.
After
An agent handles standard requests in seconds, 7 days a week. Your team only deals with the complex cases that truly deserve their attention.
These 4 cases aren't even 5 % of what we can do.
Every business has its own levers — shall we find yours together ?
N° 04 — The method
Three phases.
Three phases.
From the first call
to your independence.
01
Diagnosis
A 30-minute chat over a coffee or on a video call, with one clear goal: break down your week, pinpoint the tasks that cause friction, and hand you a concise roadmap. All of it, with no commitment.
- Full mapping of your processes
- Identifying the quick wins
- Prioritised roadmap
02
Integration
& setup
We roll out the chosen solutions, connect your tools and configure your agents. Everything is tested and validated with you beforehand.
- Connection to your existing tools
- Configuring and testing the AI agents
- Validation in real conditions
03
Training
We train your team on the tools we've deployed. We step back once you're ready and running smoothly on your own. That's our goal.
- Hands-on sessions on your tools
- Documentation tailored to your trade
- Ongoing support after the training
N° 05 — FAQ
Frequently asked questions
Everything you want to know before getting in touch.
We connect your existing tools (CRM, emails, accounting, calendar…) to smart automations so your repetitive tasks run on their own.
Our solutions start at €249/month excl. VAT for a simple automation. The initial 30-minute diagnosis is free and with no commitment — we tell you exactly what we can do and at what price before you commit to anything.
Usually, the first automations are up and running in 2 to 4 weeks. The diagnosis lets us prioritise the quick wins : the tasks that cost you the most time and are the simplest to automate.
Yes. We work exclusively with European servers that are GDPR-compliant. Your data never leaves Europe and is never used to train AI models. We explain it all in detail during the diagnosis.
We only charge you for what works. The diagnosis is free, and every automation is tested with you before going live. If a tool isn't right for you, we adjust it or remove it.
In 95% of cases, yes. We work with more than 200 integrations : Odoo, Exact, BOB, WinBooks, Shopify, WooCommerce, Gmail, Outlook, WhatsApp, and many more. If your tool has an API or an export, we can connect it.
Not at all — that's the case for most of our clients. We handle all the technical side. You just tell us what's wasting your time, and we take care of it. No technical skills required on your end.
We don't build websites. We automate your business processes with artificial intelligence. A web freelancer gives you a storefront. We make sure your business runs faster, with less manual effort.
For architects
Are you an architect ?
Are you an architect ?
Discover Dedal IA.
Our artificial intelligence solution built for the architect's trade : save time on repetitive tasks, with no technical complexity.
Try 14 days free
No credit card
N° 06 — What's next
Book
Book
thirty minutes,
we'll handle the rest.
A free diagnosis to see, in black and white, what we can automate in your business. Video call or in person, whichever you prefer. You walk away with your roadmap, even if we don't end up working together. And on budget : our automations start at €249/month excl. VAT, with no hidden costs — we price everything out during the diagnosis.
N° 07 — Our featured projects
Work we're
Work we're
proud of.
Four projects that sum up our DNA : useful AI, polished software, and a human touch. From the no.1 app for Belgian architects to the most modern notarial platform on the market, by way of a SaaS herbal-medicine academy and the complete overhaul of a retail business.
Showcase
Architect app · iPad & iPhone
Dedal IA
The no.1 AI-powered app for architects in Belgium. Built together with STAMP.
View the project SaaS · AITraining platform
Académie des Plantes
A clinical herbal-medicine SaaS. AI-generated images, videos, docs and courses.
View the project Retail · BespokeComplete overhaul
Furniture store
Point-of-sale software, sales process, stock and orders — all rebuilt from scratch.
View the project SecureNotarial platform
Sérénotaire
Next-generation notarial software, connected to Fednot, the land registry, eID and BCE.
View the project
N° 08 — Go further
Sector use cases &
Sector use cases &
articles to read first.
Six Belgian trades, six ways to use AI — built from our own client work.
Practical cases by sector
Architecture
Architecture practice
Automated quotes & AI site-tracking for architects.
Retail
Furniture store
AI agent for customer advice, quotes and retail stock management.
Hospitality / craft
Artisan cheesemaker
Automated WhatsApp orders & customer follow-ups for a cheesemonger.
Local shop
Fruit & veg seller
AI for seasonal stock management and customer suggestions.
Health / wellbeing
Herbalist
AI agent for bookings, advice & patient follow-up in herbal medicine.
Education
University
Administrative automation and student support powered by AI.
Popular articles on AI & automation
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A concrete roadmap to bring AI into your SME in 3 months.
Tool comparison
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A detailed comparison of the 3 major AIs for professional SME use.
Compliance
GDPR & AI in 2026 — SME obligations
All the GDPR obligations to know when using AI in your business.
ROI calculation
Automation vs hiring: the maths
A figures-based comparison: hire or automate, what's the real ROI?
Pricing
How much does an AI automation cost?
Real price ranges by type of automation for SMEs.
N° 09 — Our territory
A Belgian AI agency,
A Belgian AI agency,
at the service of local SMEs.
LTC Group is an artificial intelligence and automation agency based in Belgium. We support SMEs, micro-businesses, the self-employed and professional practices across Wallonia, in Brussels and in Flanders — in person or by video call, whichever you prefer.
Our service areas in Belgium
AI integration and process automation across Belgium:
- · AI & automation in Brussels
- · AI agents in Liège
- · Automation in Charleroi
- · AI consultant in Namur
- · AI integration in Mons
- · AI for SMEs in Tournai
- · Automation in Antwerp
- · AI agents in Ghent
- · AI for business in Leuven
- · AI consultant in Wavre
- · AI in Hasselt
- · All of Belgium, remotely
Our AI & automation expertise
Specialists in concrete solutions for Belgian SMEs:
- · Custom AI agents — conversational automation
- · AI consulting — strategy & roadmap
- · AI training — ChatGPT, Claude, prompts
- · Integration & engineering — APIs, self-hosted n8n, ERP/CRM
- · IT support — managed services & maintenance
- · Free AI diagnostic — 30-min diagnosis, no commitment
Why choose an AI agency in Belgium?
Because your obligations are not those of a US company. GDPR, the European AI Act, professional secrecy, FR/NL multilingualism, the Belgian software ecosystem (Odoo, WinBooks, Exact, BOB): every deployment has to work within that framework. LTC Group designs architectures hosted in the European Union and documents the compliance of every processing operation — impact assessments, registers, designated officer. Our compliance approach.
What tasks can AI automate?
The ones that consume your hours without requiring your judgement: drafting and chasing quotes, sorting and answering incoming email, booking and confirming appointments, qualifying enquiries, CRM–accounting synchronisation, periodic reporting, multichannel customer replies (email, WhatsApp, phone), document analysis. Every automation is quantified in hours recovered per week before it gets built. 12 quantified automations.
What tools does LTC Group use?
Our stack is that of an engineering practice, not a no-code agency. Frontier models — Claude (Anthropic), GPT (OpenAI), Gemini (Google) — integrated into your processes via API; open-weight models (Llama, Mistral) running on our own European infrastructure when your data must leave neither the company nor the EU; n8n orchestration self-hosted on our servers, with no third-party SaaS seeing your flows; vector databases to query your internal documents. And when the tool doesn't exist, we build it: AltaOs, our proprietary platform, delivers private, custom AI. The tool adapts to your constraints — never the other way round.