CRM and ERP integration for SMEs in Belgium
Connecting your sales and management tools, so that information entered once is available everywhere, without exports or re-entry between departments.
Two software systems,
two versions of the truth.
Your sales team enters a client into their tracking tool, then someone types the same details into the invoicing or inventory software. An address change or a forgotten contact on one side, and the two systems contradict each other.
At the end of the month, nobody is entirely sure which figure to believe: the sales one or the accounting one. Cross-referencing both manually takes hours that shouldn't exist.
It is not an issue of team competence, but a plumbing problem between two tools that were never designed to talk to each other.
What the integration
covers.
- Analysis of fields and information to synchronise between your tools
- Building API connectors between your existing CRM and ERP
- Defining the source of truth for each type of data
- Synchronisation testing on your real client files and orders
- Alerts in case of conflict or synchronisation failure
- Documentation of the operation for your internal team
From two separate databases
to a single source of information.
Free diagnosis
Thirty minutes to list your current tools and the information that most often contradicts between them.
Priced proposal
Scope of the synchronisation, choice of the source of truth per data, realistic timeframe and price excl. VAT.
Build & testing
Setting up the connectors, verifying on real files and correcting any discrepancies detected.
Follow-up
Monitoring the synchronisation and making adjustments if you add a new tool to your system.
Your current tools,
finally connected.
We connect your CRM and ERP via their official interfaces, without touching their internal workings or forcing you to replace them. The exchanges go through flows that we host and supervise on servers located in Europe.
If your company uses Microsoft 365, the integration takes these messaging and document tools into account just like your management software.
The price depends on the number of fields to synchronise and the complexity of the software involved. A precise quote is provided to you free of charge once the diagnosis is complete.
Is this made
for your organisation?
CRM & ERP Integration
Companies that already use a separate CRM and ERP, and whose teams lose time cross-referencing or correcting divergent information between the two.
If you only use a single software to manage your clients and your activity, there is nothing to synchronise for the moment.
An example
of connected systems.
Among our projects is a booking centre for a taxi and minicab business in Belgium, where rides, drivers and invoicing had to remain permanently consistent across multiple management tools.
The principle is the same for a CRM and an ERP: information entered once must be reflected everywhere, without manual intervention.
What we are asked
about CRM and ERP integration.
No. We connect the software you already use, without asking you to change it, unless you wish to do so for other reasons.
We define together which tool is the reference for each type of information, and the conflict is reported to you rather than resolved randomly.
This depends on the capabilities of your software. We aim for the fastest possible pace, and we specify what is technically realistic during the diagnosis.
Yes, this is common. A new tool is then added to the connectors already in place, without rebuilding everything from scratch.
Let's talk about
your connected systems.
A free thirty-minute diagnosis to identify where your tools contradict each other and what an integration would concretely resolve.
Book an appointment